Case Study: Health Insurance General Agency
The company and our engagement
An insurance general agency, responsible for paying 1400+ brokers 1-2 times per month, brought in ASG on a Project Management role to oversee all aspects of business operations.
Internal software development lacked process and disciplineExisting legacy commissions system lacked flexibility needed to efficiently pay broker commissions at current volume. A new custom-built in-house system had been languishing in development for over three years, as new requests and features were continuously being added to the scope.
How can the process to develop the new commissions system be streamlined in order to speed up development?
How can the development team be kept on track to finish product, while also managing other responsibilities within the company?
Facilitate stakeholder meetings to assess the importance and priority of required features for the new system
Enforce strong project management to meet target date, and work with team to reprioritize issues as they arise
Effective project management enabled the development and release of multiple new software applications critical to company operations.