Case Study: Analytics-Driven Health Risk Management Company
The company and our engagement
An analytics-driven health risk management company, providing services such as wellness coaching, health risk assessments, and screenings to its clients' employees and their spouses/dependents, brought in ASG to revamp reporting and analytics capabilities, data infrastructure, and customer engagement.
Value/return of program initiatives had to be quantifiedThe company collects an abundance of data from its clients, including medical and prescription claims, health risk assessments, and wellness programs participation. Clients had difficulty in communicating and defending the value of wellness program to their executives with evidence.
How can financial value of wellness programs be accurately quantified and easily communicated?
How can clients be empowered to address questions and defend program success to executives?
Develop key performance indicators (KPIs) to track and measure program performance
Implement flexible and interactive online dashboards to focus on performance and key areas of improvement
Positive feedback was received from existing clients on the new reporting capabilities, offering new insights into client’s population risk and providing an audit of the impact of wellness programs.